Foundation Course (Life & Non-Life):
05 Courses (4 for life + 1 for Non-Life),
Trainee : 160 from Life + 40 from Non-Life
- For : All employees from Executive/Officer to upper level as decided by MD/HR Head of respective organization
- Number of participants : 40 in each batch
- Venue : PTI, HO, Dhaka.
- Resource Persons : In-house.
- Skill : To know about basics of Insurance, Salesmanship, Underwriting, Policy Servicing, Claims Management, Development Administration, Audit & Compliance, Human Resource & Administration etc.
Field Force Training Course (Life):
24 Courses : Trainee - 2400
- Name of the Course: Basic Training program for Field Force
- For: All sales person of the respective area including Organizational Chief
- of Participants: Full team of respective area
- Venue: Local hotel or hired training center
- Resource person: In-House
- Skill: To know about concept and principles of Life Insurance, Insurance as a career, manner and etiquettes of an Insurance personnel, Insurance selling skill, Underwriting, product knowledge and Target setting.
Desk Officials Training Course Life & Non-Life) (6+12) = 18 Courses : Trainee - 720
- Name of the Course: Basic Training Course for Office Staffs
- For: Field Underwriting, Accounts, Claims and Reinsurance
- of Participants: 40 in each batch
- Venue: PTI, HO
- Resource person: In-House
- Skill: To know about concept and principles of Life Insurance, manners and etiquettes of an Insurance man, Underwriting, Finance & Accounts, Audit & Compliance, Corporate Governance (Non-Life) and Human Resource (HR), etc.
Basic Selling Skill :
2 courses : Trainee - 80
- For : Life & Non-Life Insurance Participants
- of Participants : 40 in each batch.
- Venue : PTI, HO
- Resource Persons : In-house and External.
- Skill: Basic selling skills with insurance knowledge, mannerism and customer
Changing Mind Set:
1 course (Life & Non Life) : Trainee - 40
- of Participants : 40 (20+20)
- Venue: PTI, HO
- Resource Person:
- Skill: To change the Stubborn mindset and make them accommodative with changing business environment.
Team Building:
02 course (Life & Non-Life) : Trainee - 80
- Participants : 40 in each batch.
- Venue: PTI, HO
- Resource Person:
- Skill: To form a pro-active Team
Effective Use of Information Technology (IT) : 02 courses (Life & Non-Life): Trainee - 80 each
- For : Life and Non-Life employees
- of participants: 40 each
- Venue: PTI, HO
- Resource Person: In-house IT Team
- Skill: Enhance the skill of using PC, Laptop, Internet & E-mail.
Insurance Act & Money Laundering Act:
14 course : Trainee - 560
- For : Life & Non-Life Insurance Employees
- of Participants : 40 in each batch
- Venue : PTI, HO
- Resource person : In-house and External.
- Skill : To know legal impact & related issues
Group & Health Insurance:
02 course Trainee- 80
- For : Life Insurance Employees
- of Participants : 40 in each batch
- Venue : PTI, HO
- Resource person : In-house and External.
- Skill : To know about various non-traditional insurance products Index based Weather /Crops Insurance:
1 course : Trainee - 40
- For : General Insurance Employees
- of Participants : 40
- Venue : PTI, HO
- Resource person : In-house and External.
- Skill : To know newly arrived insurance products
Islami Insurance (Takaful):
1 course: Trainee - 40
- For : Life Insurance Employees
- of Paticipants: 40
- Venue : PTI, HO
- Resource person : In-house and External.
- Skill : History of Takaful. Method of Takaful, Accounting Process of Takaful
Customer Care:
02 courses : Trainee- 80
- For : Life & Non-Life Insurance Employees
- of Participants : 40 in each batch
- Venue : PTI, HO
- Resource person : In-house & External.
- Skill : To know how to give effective customer service to our clients.
Claim Handling Process:
01 course : Trainee - 40
- For : Non-Life Insurance Employees
- of Participants : 40
- Venue : PTI, HO
- Resource person : In-house and External.
- Skill : To know claim procedures in detail and service expectancy
Risk Management:
2 courses : Trainee- 80
- For : Life & Non-Life Insurance Employees
- of Participants : 40 in each batch
- Venue : PTI, HO
- Resource person : In-house and External.
- Skill : Good risk management reduces cost of insurance & brings customer satisfaction
Motivational Meeting (Life & Non-Life)
Trainee- 200 or more.
- For: Head Office & Dhaka Based Field Forces and Head Office Personnel
- Schedule:These are open days.Life and General's Field & Head Office Personnel can be trained up on any issue on a FIRST COME FIRST SERVE BASIS. Requisition to be made to Principal, PTI at least 15 days prior to holding the training by user
- Venue: PTI, HO
- Resource Person: In-house & if needed External.
- Skill : Motivate the sales people to take insurance as a career & to bring more business or any subject as user's department feel necessary.